The stuck board

Every number below is a real carrier who reported in. No seeded data, no estimates.

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Add your number to the board.

Your issueDays stuck (max 29 — MOTUS launched May 14)

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I filed an OIG complaintI'd be interested in collective action Interest counter only, this site does not organize or provide legal action or legal advice.Email (optional)Get notified when FMCSA confirms a fix for your issue. One email, no spam.

What's being reported

Industry press reports, not community submissions.

About 396,000 of the 2.2 million transition letters FMCSA mailed — roughly 18% — came back undeliverable. — FreightWaves
“One of the worst software releases I’ve ever witnessed” — how users described the MOTUS launch to industry press. — FreightWaves
New authority grants nearly stopped in the weeks after launch, and FMCSA acknowledged authority statuses display incorrectly in MOTUS. — Overdrive
Carriers hit launch-day failures claiming their USDOT numbers, failed ID scans, and operating authority displaying inaccurately. — Land Line
FMCSA has issued two public responses to the backlash, calling the problems “minor technical issues” while carriers report hours-long phone holds. — FreightWaves
A lost USDOT PIN recovered by mail means a seven-to-ten-day delay; paper workarounds face processing delays of at least eight business days. — FreightWaves